Return & Refund Policy

Effective Date: July 27, 2026

Last Updated: July 27, 2026

Thank you for shopping at Professor Polyp (professorpolyp.com). Please read this policy carefully before making a purchase.

All Sales Are Final

Due to the nature of our products — chemical solutions (Bubble Bath™ Coral Dip) and digital downloads (guides, e-books) — all sales are final. We do not accept returns, exchanges, or issue refunds once an order has been placed and processed.

Why We Cannot Accept Returns

▸Chemical products: For safety and quality-control reasons, we cannot resell any chemical product that has left our facility. Returned chemical goods pose contamination and safety risks.
▸Digital products: Digital downloads are delivered instantly and cannot be "returned" once accessed.

Damaged or Defective Items

If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery at nick@coralscoral.com. Include your order number and photos of the issue. We will review each case individually and, at our sole discretion, may offer a replacement or store credit.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible at nick@coralscoral.com. We can only cancel orders that have not yet been shipped. Once an order is in transit, it is subject to this no-return, no-refund policy.

Shipping Issues

If your package is lost in transit or marked as delivered but not received, please contact us within 14 days of the estimated delivery date. We will work with the carrier to resolve the issue. Professor Polyp is not responsible for packages stolen after confirmed delivery.

Wholesale Orders

Wholesale and B2B orders are also final and non-refundable. Wholesale customers should inspect all shipments upon arrival and report any issues within 48 hours of receipt.